Dale Joinery and Mumford & Wood Merger: What It Means For You

Discover what the Dale Joinery and Mumford & Wood merger means for you. Learn more in our in-depth blog!

At Dale Joinery, we have always been committed to delivering the highest-quality timber windowsand doors, ensuring our customers receive not only exceptional products but also outstanding service. We are thrilled to announce that Dale Joinery is merging with Mumford & Wood, both part of the Timber Products Group. This exciting development means even more benefits for you, whether you are an existing customer or considering placing an order.

What You Can Expect During the Merger

Enhanced Services: Installation Coming in Late 2025

As part of the merger, installation services will become available in late 2025.

You will benefit from:

Expert Installers – Our experienced and highly trained installers will ensure your windows and doors are fitted to the highest standards.

Seamless Process – No need to coordinate with third-party installers; we handle everything for you.

Consistent Quality – Installation by our team guarantees that the products perform as designed, ensuring longevity, security, and energy efficiency.

Peace of Mind – A fully integrated supply and fit service means fewer delays and a hassle-free experience.

Expanded Product Range: More Choice, Same Excellence

Customers love the quality and craftsmanship of Dale Joinery’s timber windows and doors. The good news? Our existing range will remain unchanged, but now, with our merger with Mumford & Wood, you will also have access to an expanded selection of premium timber products.

This means:

A wider variety of window and door styles to suit different architectural preferences.

Enhanced customisation options.

Exceptional quality and sustainability standards

Reliable Delivery: Your Orders Are Secure

Understandably, you may be wondering whether the merger will impact existing or future orders. Rest assured, your orders are safe, and our delivery process remains unchanged.

All current orders will be fulfilled on schedule.

Future orders will continue as normal, with the same lead times and delivery reliability.

Our dedicated customer service team is available to assist with any queries, ensuring you are kept informed every step of the way.

Combining Quality Craftsmanship with Additional Benefits

By combining the expertise, craftsmanship, and resources of both Dale Joinery and Mumford & Wood, we are creating a stronger, more versatile business that continues to put customers first. This merger allows us to provide:

A more comprehensive product and service offering.

An enhanced customer experience from order to installation.

What You Can Expect After the Merger

With the completion of the merger, Dale Joinery will officially operate under the Mumford & Wood brand. While our commitment to quality, craftsmanship, and customer service remains unchanged, here’s what you can expect moving forward:

A Unified Brand: All future operations, including sales, manufacturing, and customer support, will be under the Mumford & Wood brand, ensuring a seamless experience.

Supply and Fit Service: Once the transition is complete in late 2025, customers will have the option to benefit from a fully integrated supply and fit service, removing the need to source third-party installers.

Expanded Product Offering: Our product range will not only remain available but will also be enhanced with additional options from Mumford & Wood, providing greater choice and flexibility.

Continued Reliability: Existing and future orders will be fulfilled without disruption, maintaining our high standards of service.

Unchanged Warranties and Support: Customers will continue to receive the same warranties and after-sales support, ensuring long-term satisfaction.

Frequently Asked Questions (FAQs)

We understand that you may have questions about what this merger means for you. Below, we’ve compiled answers to some of the most common queries to provide clarity and reassurance. Whether you’re an existing customer with an ongoing project or someone considering placing an order, our priority remains the same: delivering exceptional products and service with minimal disruption.

Who do I contact with questions about the merger?

We recommend contacting your sales representative or estimator, who will be more than happy to answer any questions. You can also send us an email at info@mumfordwood.com.

Who will look after my existing project?

No changes will be made to your existing project. Your current contact will continue to oversee your project through to completion, ensuring a smooth transition.

Where can I view the product range?

You can now visit showrooms in Swindon, Central London and Guernsey. You can book an appointment using our contact form. Additionally, you can book a factory tour at our facility in Tiptree to see firsthand how our products are made.

Are there any changes to warranties?

There will be no changes to warranties. We’ll continue to offer outstanding warranties on both existing and future projects, ensuring long-term customer satisfaction.

Will pricing change due to the merger?

Our commitment to offering competitive pricing remains the same. While there may be occasional updates due to market conditions, our pricing structure will continue to reflect the high-quality craftsmanship and service we are known for.

Will lead times be affected?

Lead times for standard products will remain the same.

Can I still order from Dale Joinery directly?

Yes, you can continue to place orders as usual through Dale Joinery. Our ordering process remains the same, and our team is available to assist you every step of the way.

How does the merger benefit me as a customer?

The merger allows us to offer a wider range of products, improved service, and the added convenience of a professional installation offering, ensuring a seamless experience from order to aftercare.

We're Here to Help

Our priority is to ensure a smooth transition while maintaining the high standards and reliability you trust. If you have any questions about your order, please don’t hesitate to get in touch with our team.

We look forward to continuing to serve you with the best in timber windows and doors, now with even more to offer.