Case studies: Building company Director feels right at home with timber windows and doors from Dale


When Paul George, Director of West Sussex Carpentry and Building Ltd was looking to make major improvements to his own home, he turned to specialist timber window and door manufacturer Dale Windows.

Having worked on a wide range of high quality projects over the last 15 years across West Sussex and surrounding areas, incorporating Dale’s range of made to measure timber windows and doors to a range of developments, when it came to his own home, Paul opted for the Dale brand for his 4 bedroom detached property.

“Before working with Dale we used to have a joiner make our own windows then have to glaze them and paint them ourselves which was extremely time consuming but meant we controlled the quality and passed that onto our customers.

“Then we were introduced to Dale and looked at the quality of their products, the fact they were made to measure and arrived on site fully finished to an extremely high standard and with a range of guarantees which meant all we needed to do was fit them. From our perspective it saves time, money and hassle and our clients enjoy the benefits of the performance and quality of Dale’s products. The after sales service from Dale is also brilliant which is an added benefit to us,” said Paul.

“More and more people are turning to timber because the windows and doors make a massive statement about the quality of a property. As a company our reputation has been built on the quality of our workmanship, employing a team of 15 highly trained craftsmen so when I was working on my own property I wanted Dale products because I know how good they are and if we are recommending them to our clients I wanted them in my own home.

Paul and his family selected beautiful flush casement windows in a shade of Papyrus White with satin chrome handles, to complement both the interior décor and the exterior appearance of the home.

“A testament of how good they are and the difference they have made to my property comes from the fact that I have people knocking on my door asking me where I got my windows from which is a great compliment,” added Paul.

According to Dale’s National Sales Manager Richard Chapman, the strength of the relationship that the company has with its trade customers across the UK is the key to the company’s continued success.

“When we launched the Dale Brand we recognised we needed more than high quality products so have put a great emphasis on the quoting, ordering, delivery and after sales aspect of our business which when combined with our range of made to measure timber windows and doors, has really brought benefits to builders and developers across the UK. Companies like Paul’s are working on some beautiful projects and are specifying our products where they can make a real difference so to have Paul use a selection of our windows in his own property is really pleasing,” said Richard.

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